Truckers Club Africa - Terms & Conditions

By accessing and using the Community Assistance services provided by Trucker's Club Africa ("the Club," "we," "us," or "our"), you ("the Member," "you," or "your") agree to comply with and be bound by the following terms and conditions ("Terms"). These Terms govern your use of the Community Assistance features, services, and benefits offered by Trucker's Club Africa. If you do not agree to these Terms, you should not access or use the Community Assistance services.

1. Overview of Community Assistance Offering

Trucker's Club Africa offers Community Assistance ("Assistance") to its members to provide support and services related to the trucking industry across Africa. This offering includes, but is not limited to, access to information about road conditions, fuel discounts, repair services, driver safety advice, emergency support, and a community of fellow truckers who can offer peer-to-peer assistance.

2. Eligibility

To use the Community Assistance offering, you must:

• Be a registered member of Trucker's Club Africa.

• Be an active trucker or affiliated with the trucking industry (e.g., owner-operator, driver, dispatcher).

• Comply with all local laws, regulations, and licensing requirements in the region where you operate.

3. Community Assistance Services

The Club provides the following Community Assistance services:

• Emergency Assistance: Access to roadside assistance and emergency support.

• Repair & Maintenance Support: Connections to local mechanics and repair services.

• Fuel Discounts: Exclusive offers and discounts on fuel and other trucking-related services.

• Networking & Peer Support: Opportunities to connect with other truckers for advice, shared resources, and peer-to-peer assistance.

• Road Condition & Safety Alerts: Real-time updates on road conditions, traffic, and safety issues.

• Job Opportunities: Access to job listings or contracts in the trucking industry.

• Insurance Plans: Access to affordable insurance plans supplied by our partners across the continent.

The Club reserves the right to modify, suspend, or discontinue these services at any time without prior notice.

4. Use of Community Assistance Services

As a member, you agree to:

• Use the Community Assistance services only for lawful and legitimate purposes related to the trucking industry.

• Respect the community by engaging in a positive, constructive, and professional manner.

• Refrain from using the services for any unlawful, abusive, or fraudulent activities.

• You are solely responsible for ensuring that all interactions, transactions, and agreements made through the Community Assistance services comply with applicable laws and regulations.

5. Limitations of Liability

No Guarantee of Service: While Trucker's Club Africa strives to offer valuable resources and connections, we do not guarantee that the Community Assistance services will always be available or meet your specific needs. All services are provided "as is" without warranties of any kind.

No Liability for Third-Party Services: Trucker's Club Africa may connect you to third-party service providers, such as mechanics, fuel suppliers, or roadside assistance companies. The Club is not responsible for the quality, reliability, or safety of these third-party services. Any transactions or agreements you enter into with these third parties are between you and the third party.

Emergency Services: Trucker's Club Africa does not directly provide emergency services, and we are not liable for any damages, losses, or injuries that occur during emergencies. We act solely as an intermediary to help you connect with appropriate service providers.

6. Member Conduct

You agree to:

• Respect the Community: Treat fellow members with respect and professionalism. Harassment, discriminatory language, or any form of inappropriate behavior is strictly prohibited.

• Accuracy of Information: Provide accurate and truthful information when requesting assistance or participating in the community.

• No Spamming or Solicitation: You are prohibited from using the platform for unsolicited marketing, advertising, or promotional purposes.

Violation of these conduct rules may result in suspension or termination of your membership in Trucker's Club Africa, at our discretion.

7. Privacy and Data Protection

Trucker's Club Africa respects your privacy. Any personal data you provide in connection with the Community Assistance services will be handled in accordance with our Privacy Policy. By using the services, you consent to the collection and use of your data as outlined in our Privacy Policy.

8. Subscription and Fees

• Free Membership: The Community Assistance offering may initially be provided free of charge to members, but Trucker's Club Africa reserves the right to introduce fees for some services in the future. If applicable, any fee changes will be communicated to you in advance.

• Subscription Payment: If a paid subscription is introduced, members will be notified with clear details on the subscription cost, billing cycles, and any applicable taxes.
  

9. Termination of Membership

Trucker's Club Africa reserves the right to suspend or terminate your membership if you violate any of these Terms or engage in activities that are harmful to the community or to the Club. Upon termination, you will no longer have access to the Community Assistance services.

10. Amendments to Terms and Conditions

Trucker's Club Africa may revise these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Community Assistance services after such changes constitutes your acceptance of the revised Terms.

11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the countries we operate in, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in South Africa.

12. Contact Information

For any questions or concerns about these Terms or the Community Assistance offering, please contact us at:

Trucker's Club Africa
Email: info@truckersclubafrica.com
Phone: +27 61 521 0072
Website: www.truckersclubafrica.com

By using the Community Assistance services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Privacy Policy

At Truckers Club Africa, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access our website, use our mobile app, or engage with our services. By becoming a member or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal data in order to provide you with our services, improve your experience, and communicate with you effectively. The types of information we may collect include:

• Personal Identification Information: This includes your name, email address, phone number, physical address, and other information you provide when signing up for Truckers Club Africa membership or interacting with our services.

• Account Information: When you create an account, we may collect details such as your username, password, membership status, and any preferences or settings you configure.

• Vehicle and Driver Information: We may ask for details about your vehicle (e.g., type, model, and registration details) and your driving history to personalize services like roadside assistance, job opportunities, and training programs.

• Payment Information: For any paid services (if applicable in thefuture), we may collect payment details such as credit card information. However, we use third-party payment processors, and we do not store your payment details directly.

• Data Usage: We automatically collect Information about your use of our website and app, such as your IP address, device type, browser type, and pages visited, in order to improve our services and user experience.

2. How we use your Information

• Communication: We may use your email address or phone number to send you important updates, newsletters, event invitations, membership information, and promotional offers.

• Improve Our Services: We analyse usage data to understand how our platform is used, identify issues, and improve the user experience.

• Personalization: We may tailor our offerings and recommendations to better suit your needs, based on the information you provide.

• Emergency Support: In the event of an emergency, your information will be used to provide you with relevant support, including medical services, towing, or roadside assistance.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services (e.g., payment processors, roadside assistance partners, medical emergency providers). These partners are obligated to keep your data confidential and secure.

• Business Partners: With your consent, we may share your information with our business partners to offer you additional services, discounts, or job opportunities. These partners will have their own privacy policies, and we encourage you to review them before sharing any personal information.

• Legal Compliance: We may disclose your information if required to do so by law, to comply with legal processes, or to protect the rights, property, or safety of Truckers Club Africa, its members, or others.

4. Data Retention

We retain your personal data for as long as necessary to provide the services you have requested or as required by law. If you decide to close your account or stop using our services, we will delete or anonymize your personal data within a reasonable time, subject to any legal retention requirements.

5. Your Rights and Choices

As a member of Truckers Club Africa, you have certain rights with respect to your personal information:

• Access and Update Your Information: You can view, update, or correct the personal information you’ve provided to us by logging into your account or contacting us directly.

• Opt-Out of Communications: If you no longer wish to receive marketing emails, newsletters, or event notifications, you can unsubscribe at any time by clicking the "unsubscribe" link in the email or by adjusting your communication preferences in your account settings.

• Data Deletion: You can request that we delete your personal information by contacting us at support@truckersclubafrica.com. Please note that we may need to retain certain data for legal or administrative purposes.

• Right to Withdraw Consent: If you have provided consent for the processing of your personal data, you can withdraw that consent at any time. However, this may impact your ability to access certain services.

6. Security of Your Information

We take the security of your personal data seriously. We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website and app. Cookies are small files stored on your device that help us remember your preferences, track website usage, and improve the functionality of our platform. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our platform.

8. Children's Privacy

Truckers Club is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. International Data Transfers

While Truckers Club Africa operates primarily within Southern Africa, your personal information may be stored or processed outside of your country of residence. By using our services, you consent to the transfer of your data across borders in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we do, we will post the updated policy on this page with the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us:

Email: support@truckersclubafrica.com
Phone: +27 61 521 0072
Website: www.truckersclubafrica.com